1. Personal Data We Collect
When you use our website or apps:
We may collect:
- Your contact info: name, email, phone, mailing address
- Your account info: username, password, preferences
- Support or feedback info: surveys, forum posts, or comments
- Device & usage info: IP address, device type, browser, pages visited, date/time
Why we collect this:
- To create, secure, and manage your account
- To provide support and troubleshoot issues
- To improve and develop our services
- To process transactions and orders
- To communicate offers or updates (with your consent)
- To prevent fraud and enforce our terms
When you use our marketplaces or order products:
We may collect:
- Contact and organizational info (name, company, job title)
- Payment info (credit/debit card, billing address)
- Legal compliance info (ID, nationality, age if required)
- Interaction info: browsing, search, and transaction history
Why we collect this:
- To fulfill orders, process payments, and handle shipping
- To provide customer support and updates about your orders
- To maintain security, prevent fraud, and comply with law
- To send marketing messages or satisfaction surveys (with consent)
Business partners, vendors, and suppliers:
We may collect:
- Contact and organizational info
- Payment info and project-related details
- Publicly available info (e.g., LinkedIn profiles)
- Compliance and legal info as required
Why we collect this:
- To manage our business relationships and contracts
- To provide relevant information and offers
- To conduct market analysis, surveys, or promotions
- To maintain security and legal compliance